Shipping & Returns
Fast, affordable shipping on all microchips and scanners.
Shipping
Standard Shipping
5-7 business days
$4.99 flat rate
Free Shipping
Orders of 20+ microchips or Starter Kits ship free
- All orders ship via USPS from within the United States
- Tracking information provided via email once shipped
- Digital products (activation cards, registration) are delivered instantly — no shipping required
Returns
Unopened microchips and scanners may be returned within 30 days of purchase for a full refund. Items must be in original, unopened packaging.
Registration fees are non-refundable once a microchip has been activated in our system.
Digital downloads (activation cards) are non-refundable.
How to Return
- Contact us at [email protected] with your order number
- We'll provide a return shipping address
- Ship the item back in its original packaging
- Refund processed within 5-7 business days of receipt
Questions?
Contact our support team at [email protected] or call 1-888-466-3927.